Reviews ( 59 )
Reviews ( 59 )
The entire company from start to finish was superlative. These guys could teach corporate America how to treat customers! Explanations were exceptional, care was above the call of duty, and I could go on and on. I hate that they are caring for us when we are having a terrible experience, but love that they seem to really care and go out of their way to make sure everything ends well.
10 Jun 2024
very professional and reasonable price, would use them again if I have to
14 Dec 2023
19 Nov 2023
Great experience with the company, worth the money spent to treat the issue. Nicole has the most amazing customer service I have ever experienced. Routinely checking out how everything is going and diagnosing the issues. Absolutely great.
30 Jul 2023
They answered all my questions when I called. They delivered the heaters and fan early and answered even more questions. They gave us detailed instructions on use. Talking with BBHOD helped calm my fear of living with and being bitten by pest. Having bed bugs make you paranoid. I told them I still intended to do chemical treatment after the heat. They told me about less harsh options for humans. Their professionalism, low cost, friendliness and patience definitely earned them a referral.
18 May 2022
Knowledgeable and professional. Awesome team .
26 Feb 2022
They made me feel very comfortable!!!! Nice and easy 👌
22 Feb 2022
20 Feb 2022
They are extremely professional and knowledgeable!! Very responsive and responsible professionals. They care about their clients! They will check up on you and see how everything is going and guide you through the process. Very nice and kind. They offer great deals and I was extremely impressed and satisfied. Thank you!
17 Feb 2022
From the first phone call until the final pickup of the equipment, this company was exceptional. They answered all my questions and provided excellent service. Thank you!
23 Nov 2021
This husband/wife couple were informative, friendly, respectful, and helpful. They constantly checked on me. They gave me plenty of time with the machines and educated me throughout the entire process. I felt assured of their service and can honestly say that if need be I would use them again!
24 Oct 2021
23 Oct 2021
02 Sep 2021
Amazing. The staff helped us thru a very stressful time. Helped us understand the pest problem, steps to eradicate not just manage. They arrived with the equipment and spent actual time showing my husband how everything works and what is required to solve the problem. And it did!! Thank you
10 Jul 2021
Very Professional & helpful setting up & explaining how to effectively use the equipment.
24 Jun 2021
05 May 2021
This company is amazing. They answered or returned my many many phone calls and answered all my questions quickly. I was able to rent this equipment quickly. The technicians who delivered the equipment took the time to set it up and demonstrate how to use the equipment and gave suggestions. They even gave travel tips to avoid future problems. Highly recommend!
20 Apr 2021
So glade I called. Y'all made it easier then I was thinking it was going to be to treat our home/apt and we appreciate all of it. And how you kept in contact and answered all of our questions even late at night y'all was there to answer. The tech made sure that my mom knew what to do and how to do it Thank yall so much
10 Apr 2021
This company was great. They made sure we knew exactly what to do and called often to make sure we were moving things around so the little critters couldn't hide. Havent seen one since. Would highly recommend.
31 Mar 2021
I cannot speak highly enough of this company. Very informative, they were there via text through the whole process making sure everything was going smoothly and to add tips to help with the process. Even though the process seemed to be overwhelming at first, Mr. Cole assured me that it is a simple process. Detailed instructions with pictures where left to help with the process as well. Mr. Cole also had suggestions for follow up care afterwards to make sure there is not a repeat infestation. They help us save potentially thousands of dollars by supplying the equipment and doing the treatment ourselves. Mr. Cole seems truly passionate about helping and being there for his customers. I highly recommend using this company!
Apr 20, 2020
Awesome they called and check on me throughout the whole process 5*
Apr 17, 2020
Extremely pleased with the results! Wouldn't hesitate to use them again if the need arises!
Apr 16, 2020
They Were Absolutely Excellent! We ran into a few issues in our treatment and they were very helpful and flexible with us. These people value customer service and are a pleasure to work with. Highly Recommend!
May 2, 2020
Good Experience
May 3, 2020
Friendly and very very helpful
April 30, 2020
Very thorough...
Professional..
Excellent customer service..Great price..Delivered to my residence..
Thank
You
May 16, 2020
Everyone I've dealt with has been knowledgeable, kind, helpful and professional. Wonderful experience
May 26, 2020
Bedbug heaters really helped me and my roommates out in a rough situation. They were significantly more affordable than pest control and the heaters worked great.
02 Oct 2024